We all know that Twitter is a great platform to start a conversation about your service or product. In fact, in just 140 characters you can spread your message far and wide with making those 140 simple letters, numbers and spaces reach a whole lot...

  What is the difference between a Facebook Page and a Profile? Most businesses use a Facebook page, but some businesses use a Personal profile. These are the businesses that ask you to “Friend” them as they would a person. Usually, with a business page, you “Like” a...

  As I have previously mentioned there are many benefits to having an up to date current blog but how on earth do I start? The easiest way is with a Word Press blog. If you go to https://wordpress.com you can register and get started straight away. If...

  Blogs are a great way to do three things.   1. To add value to your customer by giving more information Giving your customers more information than is on the website or up to date offers is simple and straightforward without having to go to the expense of...

Why would someone buy your services/product from you by connecting with you on social media? Do you think the people who “follow” you or “like” you on social media actually dislike you? Well the clue is in the words! Probably not! What makes them interact with you?...

  When should I post to Facebook and how often? Should I link my Twitter account to my Facebook account ? What is the best time to post? All these questions and more are very commonly asked. I talk to people regularly who have experiences of getting advice from...

It is generally accepted in business that the best source of new customers is via your, already very happy, existing customers. Happy with your exceptional customer service, they will tell their friends, who in turn when needing that service, will remember the recommendation. These new...

What is the purpose of Social Media? Social media allows you to interact with your customers and potential customers but also, probably more importantly, the other way round. Your customers can “speak” to you quickly and easily. “Is this not scary, what if they are rude to...

Does your business really need to use Social Media? Do colleagues keep telling you that you really need to get on Twitter or maybe an Instagram account? Maybe they have a point but you really don’t feel comfortable with it. It’s not for everyone but you may...