We all know that Twitter is a great platform to start a conversation about your service or product. In fact, in just 140 characters you can spread your message far and wide with making those 140 simple letters, numbers and spaces reach a whole lot...
It is generally accepted in business that the best source of new customers is via your, already very happy, existing customers. Happy with your exceptional customer service, they will tell their friends, who in turn when needing that service, will remember the recommendation. These new...
What is the purpose of Social Media? Social media allows you to interact with your customers and potential customers but also, probably more importantly, the other way round. Your customers can “speak” to you quickly and easily. “Is this not scary, what if they are rude to...