We all know that Twitter is a great platform to start a conversation about your service or product. In fact, in just 140 characters you can spread your message far and wide with making those 140 simple letters, numbers and spaces reach a whole lot...

Why would someone buy your services/product from you by connecting with you on social media? Do you think the people who “follow” you or “like” you on social media actually dislike you? Well the clue is in the words! Probably not! What makes them interact with you?...

  When should I post to Facebook and how often? Should I link my Twitter account to my Facebook account ? What is the best time to post? All these questions and more are very commonly asked. I talk to people regularly who have experiences of getting advice from...

It is generally accepted in business that the best source of new customers is via your, already very happy, existing customers. Happy with your exceptional customer service, they will tell their friends, who in turn when needing that service, will remember the recommendation. These new...

Does your business really need to use Social Media? Do colleagues keep telling you that you really need to get on Twitter or maybe an Instagram account? Maybe they have a point but you really don’t feel comfortable with it. It’s not for everyone but you may...

Which Social Media channels should I focus on? We recommend starting with “The Big Three” Facebook, Twitter and LinkedIn. These sites still take up the Lion’s share of the social media usage with each one having a slightly different demographic. Facebook - UK users 31 million 26% of this group...